01
Not guessed
He asks to move the fuse box too. It isn't on your published prices, so his details go to the desk to price.
Never a made-up price
The same visitor, a minute later
RRidgewayWebsite assistant
Today, 18:22
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Front Desk
quotes
What's a call-out? Answered from your published rates.
A visitor asks on your website what a call-out costs. Front Desk answers only from the prices you've published to it, says what the call-out covers and offers to book it. Anything not on the list goes to your field service desk to price.
Ridgeway's website, Wednesday evening
RRidgewayWebsite assistant
Today, 18:20
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- works with
Your website- how it runs
- Answered on your website or your phone line.
how it runs
From the price to the visit.
Sean Pryor asks about a tripping fuse box on Wednesday evening. This is what happens when he asks for something not on the list, what the desk sees and how the visit is booked.
01
Not listed, not guessed
He asks to move the fuse box too. It isn't on your published prices, so his details go to the desk to price.
Never a made-up price
Works with Your website02
Waiting for the desk
Megan asks on Teams what came in overnight: Sean's fault, the price he was told and what he wants priced.
Nothing asked twice
Works with Teams, Outlook, Gmail03
Booked at that price
Megan asks Centrus to book it. Sean is added, the job is raised at the £65 call-out and Dylan goes at 14:00.
The price he was told, kept
Works with BigChange, Joblogic, Simpro
The same visitor, a minute later
RRidgewayWebsite assistant
Today, 18:22
Type your message…
01 / 03
01 / 03
before and after
The same call-out question, two ways.
Sean Pryor asks at 18:20 on Wednesday 14/10 what a call-out costs for a fuse box that keeps tripping.
The price
Without Centrus: No answer until the office opens
With Centrus: £65 + VAT, from your published rates
What it covers
Without Centrus: He rings round to find out what's included
With Centrus: Labour and parts explained in the same answer
The extra job
Without Centrus: A guess he holds you to later
With Centrus: Passed to the desk to price, not guessed
Booking
Without Centrus: He's booked someone else by the morning
With Centrus: Booked for 14:00 the next day, at that price
keep going
More in quotes and sales.
Priced from your rate card, sent the same day, chased until they land.
- Job priced in chatAsk the price in chat. It comes back from your rate card, then goes out as your branded PDF or into your job system.AskWorks with BigChange, Joblogic, Simpro, Excel
- Quote from site photosThe engineer sends a photo on WhatsApp. It is priced and with the client before they leave site.AskWorks with BigChange, Joblogic, Simpro, Excel, SharePoint, OneDrive, Google Drive, WhatsApp
- Sales enquiry turned into a quoteThe enquiry is read, priced from your rate card and quoted, and the customer hears back the same day.AutomationWorks with BigChange, Joblogic, Simpro, Outlook, Gmail, Excel
- Follow-on quote from the worksheetThe job closes, the follow-on work on the worksheet is priced, and the account manager has the quote the same day.AutomationWorks with BigChange, Joblogic, Simpro, Outlook, Gmail, Excel
- Open quotes followed upEvery weekday it chases open quotes from your own inbox, in your tone, and leaves anyone who has replied alone.AutomationWorks with BigChange, Joblogic, Simpro, Outlook, Gmail
- Accepted Xero quote turned into an invoiceThe quote lines become the invoice.AskWorks with Xero
Centrus AI
in the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Call-out price from your published rates" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Watch it answer.
Found what your customers ask, or do they ask something that isn't on the list? Bring the questions you hear most, and we will show Front Desk on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing