01
Right next time
Sam asks on WhatsApp for a Saturday price. The labour comes back at £97.50 an hour, the rate Dan saved.
Same rate, whoever asks
quotes
Tell Centrus in Teams what the right price is. It saves the correction as a lesson and uses it in every answer after that, for you, a team or the whole field service business. Rules from people without Train access wait for an admin to accept them.
how it runs
Dan spots a Saturday job priced at the weekday rate on Tuesday. This is how one correction carries into every price and quote after it, and who decides what sticks.
01
Sam asks on WhatsApp for a Saturday price. The labour comes back at £97.50 an hour, the rate Dan saved.
Same rate, whoever asks
02
Sarah asks for a Saturday quote. The labour is priced at the Saturday rate and the quote goes on the job.
No weekday rate on a Saturday
03
Megan saves a rule for everyone. It waits as pending until an admin accepts it, so nothing changes unchecked.
Admins decide what applies
01
Right next time
Sam asks on WhatsApp for a Saturday price. The labour comes back at £97.50 an hour, the rate Dan saved.
Same rate, whoever asks
before and after
Saturday work priced at the weekday £65 an hour, spotted by Dan on Tuesday 13/10.
The correction
Without Centrus: Dan tells whoever happens to be in the office
With Centrus: Told to Centrus once, in Teams
Next time
Without Centrus: Someone else prices Saturday at £65 again
With Centrus: Every Saturday price at £97.50 an hour
In the quote
Without Centrus: Fixed by hand if Dan checks it before it goes
With Centrus: Written at the Saturday rate from the start
Who decides
Without Centrus: Anyone's rule of thumb becomes the price
With Centrus: Rules from the desk wait for an admin
keep going
Priced from your rate card, sent the same day, chased until they land.
in the 30 minutes
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing