CentrusGoogle Docs

documents · read and write

Ask for the RAMS. Get a Google Doc.

Centrus integrates with Google Docs for UK field service businesses. Ask for the RAMS or the letter, and get a real Google Doc back in Drive.

Book a demoWhat it covers

start with these

Every RAMS starts as the last job's document with the names typed over.

Ask for a RAMS and Centrus writes it as a Google Doc from your template and the last visit to the site. Engineers ask it a question from site, voice notes come back as a survey Doc, and a variation letter is written from the quote in Teams. Every file opens in Docs the usual way.

  1. 01

    RAMS as a Google Doc

    Ask in chat. The RAMS is written from your template and the last visit, as a Doc in your Drive.

    Works with Google Docs, BigChange, Joblogic, Simpro

  2. 02

    Ask a document, without opening it

    Ask the RAMS a question from site. The answer comes from the Doc, and a note from site goes back in.

    Works with Google Docs, WhatsApp

  3. 03

    Site notes to a Doc, from WhatsApp

    One voice note from site comes back as a survey Doc in your Drive, under headings.

    Works with Google Docs, WhatsApp

  4. 04

    A variation letter from your template

    Ask in Teams. The quote is read from your job system and the letter written as a Doc from your template.

    Works with Google Docs, BigChange, Joblogic, Simpro, Teams
01 / 04

more with Google Docs

setup

RAMS and letters, in your Drive

Each person connects their own Docs. Sheets is a separate card. Google Drive is a separate card if you also want folders on Train.

01

Connect Google Docs

Each person clicks Connect on the Google Docs card and signs in with Google. Documents are created in that person's Drive. If Google Workspace blocks new apps, an administrator allows Centrus once.

How to connect

02

Ask, then write

Start with a document you already have, or ask Centrus to create one. Check the file in Drive the first few times, so the headings and the name match how you already file letters.

What you can ask

03

Automate the repeat

When the same letter goes out every time a quote is accepted, describe it in Agent Builder and drop the Docs node on the canvas. Connect the job system and Gmail if the facts come from there and the link goes out by email.

Steps an agent can use

what it covers

The document, the sections, and the file

Chat has 8 Docs tools: create, read, batch-update, insert text, insert blocks, format text, mark a heading, and list the files that person can see. Listing uses Drive, because that is where Docs live.

connects through
A Google sign-in, per person
reads and writes
Documents, headings, body text, lists and formatted sections
files live in
That person's Google Drive
where people ask
Web, WhatsApp and Teams

  • Documents

    ask

    List the files that person can see, and open one by name

    change

    Create a Doc in their Google Drive

  • Text

    ask

    Read the body of the document

    change

    Insert text at the end or at a named point

  • Headings

    ask

    Read the heading structure

    change

    Mark existing text as a heading, H1 to H3

  • Format

    ask

    Not asked in chat

    change

    Bold, italic and colour on a run of text

  • Batch update

    ask

    Not asked in chat

    change

    Several inserts and formats in one pass, including lists and tables

  • The file itself

    ask

    Open it from Drive

    change

    Save it as a Doc, so people still open it in Google Docs

Docs does not start the run. Something else does.

There is no Docs webhook. An agent starts on a job change, a schedule, an email, or someone asking in chat. Docs is the format the document comes back in.

See how chat and agents work in Centrus
previous integrationGoogle SheetsThe Sheets your team shares, filled from live jobs and kept current from site.next integrationMicrosoft WordAsk for the RAMS, the letter or the tender answer, and get a real Word document back.

questions

Google Docs questions

People ask for a RAMS or a letter and get a real Google Doc back. Centrus creates the file, inserts text, formats it, adds headings and lists the Docs that person can see. The file opens in Docs.

No. Drive is the folders. Sheets is the spreadsheet. Docs is the document inside the file. Connecting Docs does not connect Sheets, and it does not sync a folder on Train. Use Docs when you want the letter written. Use Drive when you want the folder kept current.

No. Docs stays the document. Centrus writes a native Google Doc into the person's Drive or the job folder you name, so the link the team shares always opens the latest version, with the same sharing as any other Doc.

That AI only sees what lives inside Google Docs. It does not see your job system, your inbox, your client portals or anything else running the business day to day. Centrus sits across everything you use, so it is not limited by what one vendor decided to build.

Into that person's Google Drive, as a real Doc, or a Drive folder you name such as the job folder. They share the file the way they already share Docs, and the link always opens the latest version.

Yes. Ask it to list your Docs, open one by name, and read the sections. Then insert more text, add a heading, or format a run and save.

Yes. The Docs step finds or creates the document, writes the sections in your company format, and can email the link from Gmail. Add an Approval step if a person should read the letter before the client sees it.

No. Docs, Sheets, Gmail and Google Drive are separate cards. Connect Docs to write documents. Connect Sheets for spreadsheets, Gmail for mail, and Drive if you also want folders on Train.

No. Your data is not used to train AI models, and training is switched off on our AI provider account. Data is encrypted in transit and at rest, and access is set per person through tags and roles.

Google Docs comes with every plan, from £299.99 a month. Chat uses message credits and agents use automation credits. Plans run month to month, with no lock-in, and paying annually saves 20%.See full pricing
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We write a RAMS as a Google Doc from a job like yours, in your format, and save it where your team files them.
  3. 03We pick out the admin that should run itself first.

See it working with Google Docs.

Found the use case you need, or doing something that isn't on the list? Book 30 minutes. Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing