01
Why one is stuck
At his desk Dan asks on Teams about City Medical's. No reply since the chase, and the account is on stop.
The quote and the account, together
quotes
Start voice mode in Centrus chat and ask which of your field service quotes are still open. It reads them from BigChange, oldest first, says them back and answers the next question. When you end it, every quote and figure stays written in the chat.
how it runs
Dan hears the 3 open quotes at 07:40 on Tuesday. This is what he checks at his desk, what goes on the quote and how the rest are chased.
01
At his desk Dan asks on Teams about City Medical's. No reply since the chase, and the account is on stop.
The quote and the account, together
02
He asks for a note on QUO/7371 in BigChange, so whoever opens it sees why it's waiting.
Everyone sees why it waits
03
The follow-up agent chases 9 Oak Road and Brookfield FM from the notes on each. City Medical's is left to Dan.
Chased from the notes
01
Why one is stuck
At his desk Dan asks on Teams about City Medical's. No reply since the chase, and the account is on stop.
The quote and the account, together
before and after
Dan's review of the quotes still open after 7 days, on the drive in at 07:40 on Tuesday 20/10.
The list
Without Centrus: Exported from BigChange the night before
With Centrus: Read out from BigChange as he drives
The order
Without Centrus: Whatever order the export comes out in
With Centrus: Oldest first, with the largest named
His questions
Without Centrus: Saved up until he's at his desk
With Centrus: Asked out loud and answered on the way
Afterwards
Without Centrus: The figures remembered, or not
With Centrus: Every quote and figure left in the chat
keep going
Priced from your rate card, sent the same day, chased until they land.
in the 30 minutes
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing